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Place an Online Service Request:

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In the event of an extreme emergency, such as fire, call 911 immediately.

For other emergency maintenance or service requests please  contact your Resident Service centre by dialing 519-433-7291. Please leave your name, return phone number and the nature of your call, we will return your call as quickly as possible.

Emergency calls are defined as:

  • No heat in the winter
  • A plumbing leak or sewer blockage which threatens damage to personal property or the premises
  • No electricity
  • Any conditions which could be a fire hazard
  • Gas leaks or gas odours
  • Lock outs
  • Refrigerator is out of order and the contents are in danger of spoiling
  • Excessive noise from a neighbour


If you have any questions related to Minto's privacy policy and use of commercial electronic messages, please contact Minto Properties Inc. at 200-180 Kent Street, Ottawa ON K1P 0B6 or 1-877-751-2852. Click here for access to our privacy statement.